At LUXE Event Staffing (we, our, or us), we are committed to customer discretion, integrity, and operational effectiveness. This policy explains our data handling processes when you visit the site, register, book, call, or text us. We expect certain standards from you when using our services. 

Who This Policy Applies To 

This policy covers the data privacy rights and responsibilities for: 

  • Clients: People or organizations who solicit proposals, who reserve staffing, or who have entered into service agreements with the proposer. 

  • Staffing Personnel: Event applicants, independent contractors, and team members who work directly with us, applying, onboarding, and executing event shifts. 

  • Digital Visitors: Users who visit our website and file inquiry forms. 

  • Event Stakeholders: Individuals such as guests, venue contacts, or partners who have submitted information so that we may coordinate Event logistics. 

Key Definitions 

  • Personal Data: Any data that can contribute to the identification of an individual or household.  

  • Sensitive Personal Data: Intimate and tightly guarded data (e.g., Government IDs, bank account info, exact location) managed with extreme security measures. 

  • Processing: Steps taken with data, such as collection, storage, usage, and erasing. 

  • Third-Party Processors: Vendors or partners who process User data on our behalf, subject to Confidentiality & Security Agreements in place. 

Information We Collect 

To provide our prestigious services for which we have become accustomed, we gather information by way of the following: 

1. Data You Provide Directly: 

  • Identity & Contact: Full name, email address, contact number, address, emergency contact, and other contact details. 

  • More professional records: CVs, employment history, knowledge, uniform orders, licenses (e.g., handling food or bartender), and work scheduler. 

  • Finance & Transactional: Tax records (W-9/W-4), banking info (for payroll), government ID for right to work. 

  • Operational Logs: Emails, messages between operations and customers on feedback of the event, questions on the shifts, and reviews of the event. 

2. Automatically Collected Data: 

  • Technical Metrics: Device type, browser version, IP address, and characteristics of the user behavior on our site. 

  • Location: General location by IP address, accurate GPS location only if you give it to us within our staffing portal while on shift, so we can confirm you are on shift and correct the timesheet. 

  • Cookies: Use of typical tracking technology to gather information to personalize your experience of visiting our website and provide an efficient service. 

3. Third-Party Sources: 

We could obtain information from trusted payroll partners, background screening agencies, and the public professional platforms that include LinkedIn to accurately authenticate their credentials in safe event environments. 

4. Sensitive & Restricted Data: 

We limit the collection of sensitive data (such as SSNs or financial credentials) to only what is strictly required for legal employment, insurance, and payroll. We do not knowingly collect biometric data or personal information from individuals under 18. 

How We Use Your Information 

We process your data exclusively to deliver top-tier staffing services: 

  • Assignment Matching: Applying expert benchmarks to assign professional team members to event needs. 

  • Operational Management: Catering for shifts, attendance, and scheduling. 

  • Financial Management: process the payroll, bill clients, complete the tax report, and reimburse other expenses. 

  • Communication: Distributed to operators essential operational updates, reminders of shift change, and instructions for the event day. 

  • Safety & Security: Managing risk; preventing fraud; meeting the requirements of the event venue. 

Legal Basis for Processing 

We process data based on: 

  • Contractual Necessity: Fulfilling our agreements with both clients and staff. 

  • Statutory Compliance: compliance with tax, employment, and anti-fraud regulations at the Federal and State levels. 

  • Legitimate Interest: To improve the quality of our service and the security of our site and business. 

  • Consent: Needed where used for marketing, location services, or marketing communication that isn't considered essential. 

SMS, Voice, and Phone Communications 

By providing your contact number, you agree to receive communications from LUXE relating to your engagement (such as booking, pay notifications, or event security). 

  • Recording: Calls to or from our administration line are recorded and/or transcribed for quality assurance, safety, and training reasons. You will be advised at the beginning of these calls. 

  • Opt-Out: You can respond with "STOP" to any SMS on your list. By choosing to opt out, we may be unable to send you crucial shift information. 

Background Checks and Consumer Reports 

To protect our clients and our employees, we may screen potential new hires. We do so in compliance with the Fair Credit Reporting Act (FCRA). You will be provided with a clear disclosure and will be asked to give your written permission before any request for a report. 

Automated Decision-Making and AI 

LUXE uses technology to make things easier. 

  • Efficiency Software: We utilize software applications that aid us in finding the right people for an event according to skill, availability, and reliability. 

  • Human review: We trust humans. Any decision that changes an employee's compensation or employment status in a significant way is reviewed by a human. 

  • Transparency: If you have questions about automated processes, you may contact our management team for clarification. 

This Privacy Policy is subject to change as our operational needs evolve. Please review this page periodically for updates.